Testimonials
When I think of companies that excel in customer service, BNG Holdings is the company that enters my mind. I have never been happier after switching my credit card processing to BNG. Tyler made the switch seamless and hardly any work for me. BNG right away saved me $360 per year by eliminating my machine rental fee, not to mention that there are no yearly fees. I was used to paying $75 a year and our transaction rates are now considerably lower as well.
When it comes to customer service, I am always taken care of within the same day if not within the hour. I also appreciate the fact you can contact your rep directly with immediate response, unlike some companies where you can be put on hold for fifteen minutes and not even get a solution to your request. This has been by far the best choice I have ever made as far as efficiency and watching my bottom line. My advice would be to get a quote today! It will be worth your time, it definitely was worth mine!
Janelle Finseth, Owner
West 13th Salon
When my wife and I opened our business in downtown Fargo a year ago, we knew that credit card processing was an essential tool for our business. Our first processing company, referred to us by US Bank, was a nightmare. Our statements had exorbitant charges listed under “other fees.” When I called the company for an explanation about the fees, the customer service representative kept me on hold because he had a hard time legitimizing the charges. As a new business owner at the time, I felt like a victim because 20% of my gross credit card sales were going to pay for processing that was supposed to make me money.
Switching to BNG Holdings, Inc. was one of the best decisions I made for my business. I now pay less per transaction, gift cards now make me money instead of costing me, and charges on my statements make sense. What impresses me most is that the people within BNG Holdings are honest. They understand that a successful business relationship is one that is lasting. They will not be dishonest about their ability to save you money. Tyler has gone the extra mile to keep me happy and I speak to him directly when I have a question or concern.
Trung Nguyen, Proprietor
Teaberry, LLC
When I branched off on my own and started leasing my own spot as a hairstylist I knew there were going to be a lot of new changes for me. It's very nerve racking being in a position where you have to make a lot of choices you are not familiar with. I had never needed a credit card machine prior to leasing my own chair, but now it was an essential part of my business. BNG Holdings has not only met my expectations but exceeded them. They made it very comfortable and easy for me to start credit card processing with their company. I appreciate their straight forwardness and honesty. I know first hand they all are the most loyal and honest group of people you will meet. Not only can they save you money but they can be there at a drop of a dime when you need something. They are truly loyal and down to earth people and a company that will be around for a very long time. It’s a pleasure to do business with them!
April Brorson, Owner
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